If our cleaners don't show we know. Some years ago we invested in a computerised telephone logging in and logging out system and it works. We can monitor punctuality and address any problems almost immediately.

Once you sign a contract with Orion you will be allocated with your own Area Manager who will be available to
respond to any queries or problems. Monthly on-site inspections and meetings mean that the communication
channels are always open.

Our staff are trained and looked after by our Area Managers. Our standards are high. If we inherit staff through
TUPE regulations we invariably find that, with back up and support, they respond in a positive way.