
Orion Cleaning has been keeping offices, retail
parks and business premises clean for almost two decades.
The privately-run firm, based in Sutton Coldfield, operates throughout the Midlands from Wolverhampton to Birmingham to Coventry.
Orion's approach is simple. It stays in touch with
its clients through regular meetings and site evaluations. The fact
that Orion still works for two of the three customers it had on
its very first day speaks volumes.

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Communication
Area
Managers get to know their clients and their premises through monthly
meetings, site inspections and regular telephone contact. Any problems
can be dealt with swiftly
and effectively.
Reliability
Cleaning
staff clock in and clock out via the telephone which
links directly
to a database. If they don't show, Orion will know. Messages can
also be left via this system.
Efficiency
Orion
aims to respond to any client request or an emergency
within four
hours.
Training
Orion is
a member of the British Institute of Cleaning Science
and staff
are trained according to industry standards.
Professionalism
Systems put in place through ISO9002 and Investors in People accreditation
have enhanced the way Orion operates.
Value for money
A thorough site survey and an in-depth discussion with the potential
client mean contracts can be tailor-made to suit
different needs. |